App Review Guideline
5.1.1(v) Account sign-in and deletion
Either the app forces account creation for features that don't need it, or it lets people create an account but not delete it in the app.
Why it happens
- No in-app account deletion.
- Deletion only by emailing support or through a website without a link from the app.
- Login required before any functionality is visible.
How to fix it
- Add 'Delete account' in the app (Settings or Profile) that deletes the account and its data.
- Allow browsing non-account features without signing in.
What to reply in Resolution Center
After the fix is in the build you submit:
Hello App Review team, Thank you for the review of [app name] [version]. Users can now delete their account in the app under [path]. Deletion removes the account and associated data. We have submitted build [build number] with these changes. Please let us know if anything else needs attention. Best regards
Got this in a rejection?
Paste the whole message into the rejection desk for the fix and a reply filled in with your app's details.
Fix my rejectionOther guidelines
- 2.1 App Completeness
- 2.3 Accurate Metadata
- 2.3.1 Hidden or undocumented features
- 2.5.1 Software Requirements: public APIs
- 2.5.2 Self-contained apps
- 3.1.1 In-App Purchase
- 3.1.2 Subscriptions
- 4.0 Design
- 4.2 Minimum Functionality
- 4.3 Spam
- 4.8 Login Services
- 5.1.1 Data Collection and Storage
- 5.1.2 Data Use and Sharing
- 5.2 Intellectual Property